- How can I get a library card?
- I want to obtain a library card for my children. Is there an age requirement? What kind of identification is needed?
- At what other libraries may I use my card?
- If I do not reside in the State of Ohio, can I get a library card?
- How do I inform the library if I change my address?
- What do I do if my library card is lost or stolen?
- How many items may I borrow?
- How long may I keep an item?
- Can I access my library account online?
- How do I request items from other libraries?
- How can I renew items?
- When I access “My Account” through the online catalog to renew items, they will not renew. What is the problem?
- I have a very overdue item. How high will my late fee be?
- Do I have to pay all my late fees at once?
- What do I do if I have lost or damaged library materials?
- I recently paid for a lost book that I just found. Can I get my money back?
- How do I donate materials to the library?
- How can I become a Friend of the Library?
A St. Clairsville Public Library card may be obtained at by stopping in the library. To get a card, you must fill out an application and present current photo identification and a recent piece of mail (such as a utility bill) to verify your current address.
I want to obtain a library card for my children. Is there an age requirement? What kind of identification is needed?
Children must be at least 5 years old to obtain a St. Clairsville Public Library card. Any child between 5-17 years old must have the signature of his or her parent or guardian on the registration form, and the parent or guardian must present the required identification; the signature will satisfy the requirement for identification for the patron under age 18. Restricted services may be requested by the parent or guardian on the juvenile’s card application. The parent or guardian is responsible for any charges incurred on this card.
At what other libraries may I use my card?
The St. Clairsville Public Library is part of the SEO (Serving Every Ohioan) Consortium, a group of over 90 Ohio libraries systems which share materials. Patrons are able to request items from other libraries and have them delivered to the St. Clairsville Public Library. Or you can use your card at other SEO library locations. A list of the participating libraries may be found at the SEO’s Website.
If I do not reside in the State of Ohio, can I get a library card?
Yes. Out of State residents, not working or attending school in St. Clairsville, will be charged an fee of $5.00 for a library card. This fee is not refundable and is charged annually to renew the card.
How do I inform the library if I change my address?
You may change request to change your address in person or by calling the library at 740-695-2062. You may be asked to verify detailed account information.
What do I do if my library card is lost or stolen?
If your card is lost or stolen, call the library as soon as you can at 740-695-2062 so that we may suspend access to that account. You are responsible for all items checked out on your library card, so please make your report as soon as possible.
There is no limit for most library materials that a patron may have out or check out on their record, as long as they are not over the $5.00 fine limit, though the system places a limit of 999 items that can be checked out on a patron’s card at one time. Only 50 items may be requested (“placed on hold”) on a patron’s card at any given time.
A patron may check out 5 DVDs or Blu-Rays, 5 video games, or 10 music CDs in a single day. A patron may have no more than 10 DVDs or Blu-Rays, 10 video games, or 20 music CDs on their borrower’s record at any one time.
Most books check out for 28 days, but movies, and magazines can only be checked out for 7 days. Check out the list of borrowing periods for more detailed information.
Can I access my library account online?
Yes. You can access your account through the online catalog. See Logging into My Account Online for more information.
How do I request items from other libraries?
You can request items in person, over the phone by calling the library at 740-695-2062, or by accessing your account online and selecting “Place Hold” from the item record page.
You can renew items in person, over the phone by calling the library at 740-695-2062, or by accessing your account online. Items that are on request for another patron cannot be renewed. There is a limit to four (4) renewals per item.
When I access “My Account” through the online catalog to renew items, they will not renew. What is the problem?
If the item you are trying to renew is on reserve for another patron, or if you have reached your maximum renewals, you will not be able to renew it.
Do I have to pay all my late fees at once?
No, you do not have to pay all of the late fees at once, but your account balance must be under $5.00 to check out materials.
What do I do if I have lost or damaged library materials?
At times, a patron may damage or lose an item they checked out from the library. In such a case, the patron is responsible to pay the repair or replacement cost of that item. There will be a minimum $2.00 charge for each item that is returned damaged, or with missing parts, that is able to be repaired. If one or more discs are missing from audiobooks, it may be possible to replace the missing discs. Patrons will be charged the actual cost of disc replacement. If it is not possible to replace the individual disc, patrons may be charged the full replacement amount for that item.
If an item is damaged beyond normal wear and tear and cannot be repaired, the cost of the item as it appears in the item record will be charged to the patron. If an item is reported as lost, the replacement cost of the item will be charged as well as a processing fee for collection costs. The charge for a lost item will be the cost of the item as it appears in the item record. The only acceptable replacement will be the cost of the item. Any items that a patron purchases on their own from a retailer will not be accepted. All items will be paid for at the circulation desk and a receipt will be given. After a damaged item has been paid for and removed from the catalog, the borrower may keep that item at the staff’s discretion.
I recently paid for a lost book that I just found. Can I get my money back?
Once a lost item is paid for, the library deletes the item from the library catalog. No refunds shall be issued for lost items paid for and then later “found.”